---
title: "Czech Republic Porting Guide"
slug: "czech-republic-porting-guide"
tags: ["Port Rejection Reasons"]
updated: 2025-07-28T12:31:03Z
published: 2025-07-28T12:31:03Z
excludeFromExternalSearch: true
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.dialpad.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Czech Republic Porting Guide

Need to port a number from the Czech Republic? This guide will walk you through the process.

## **Supported number types**

Dialpad can port the following Czech number (CZ +420) types:

- Geographic Number

| [Submit Geographic Port](https://docs.google.com/forms/d/1r7hfDnCS2egZphuFMUqWpOBEvN57YRLv_yiMGTA0Js4/viewform?edit_requested=true#responses) |
| --- |

- Toll-Free Number

| [Submit Toll-Free Port](https://docs.google.com/forms/d/1KFTtgEwRXhv2QI3RXfOMzY80ONBKA-BZNwmsMVIyESQ/viewform?edit_requested=true) |
| --- |

## Required documents

In order to complete your port request, Dialpad requires the following documents.

- LOA
- Latest Invoice from current carrier

> [!NOTE]
> Note
> 
> In some cases, additional documentation may be requested after the port request is submitted.

## Document list

Click the links below to obtain the LOA for your port request.

- [Geographic LOA](https://drive.google.com/file/d/1fiNU-QBFnpPm8QiyrS_h7CBS4CmU8Z7n/view?usp=sharing)
- [Toll-Free LOA](https://drive.google.com/file/d/1iNCUzcH-7tnY_phoV-FTVwxQBkBWGngp/view?usp=sharing)

## How long will it take?

The standard lead time (SLT) for a port request is:

- 12 business days for geographic numbers
- 12 business days for toll-free numbers

> [!NOTE]
> Note
> 
> Additional time is added if there is a rejection for missing/incorrect information.

## Porting requirements

- The full list of phone numbers you want to port including the country code.
- The LOA must be signed by the person who has administrative rights on the account with the current carrier.

## Possible port rejection reasons

While we do our best to prevent it, it does sometimes happen that a port request is rejected. The most common rejection reasons are noted below. As you can see, details matter and this is why we ask you to triple-check all the information you provided before submitting your port request.

- Incorrect end user name
- Incorrect service address
- Number is not active

## Porting checklist

- LOA is filled out, dated, and signed.
- Latest invoice from current carrier.
- All numbers are active with your current carrier.
- All numbers in your account are porting over or you’ve disassociated them from the other numbers in your account with your current provider.
- You’ve provided a desired port date in compliance with the SLT (*Dialpad will do its best to meet this date but there is no guarantee.) If no date is provided we will port the numbers ASAP.

## Cost

We charge a one-time porting fee for the Czech Republic. For more information please reach out to [sales@dialpad.com](/docs/sales@dialpad.com).

## More information

Be sure to read our [Porting FAQ](/v1/docs/porting-faqs) for more information on the porting process.