---
title: "Customer Success"
slug: "customer-success"
description: "Transition to Dialpad with the help of our highly trained Customer Success team. "
tags: ["release notes", "what's new", "bug fix", "updates", "csm", "early adopter program"]
updated: 2025-06-06T17:00:07Z
published: 2025-06-06T17:00:07Z
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.dialpad.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Customer Success

Dialpad’s Customer Success team is here to support you throughout your entire Dialpad journey and we truly love hearing from you.

Don't be shy — your Customer Success Manager is ready to assist with any questions, big or small.

> [!NOTE]
> If you’re not sure who your Customer Success Manager is, reach out to us at customersuccessteam@dialpad.com

[![CSM_landing_page_whats_new.png](https://cdn.us.document360.io/0f28ad44-2863-4372-a27e-c6728808d742/Images/Documentation/9977520692507.png)](/v1/docs/whats-new-in-dialpad)

![Screenshot of Support options for users to choose.](https://cdn.us.document360.io/0f28ad44-2863-4372-a27e-c6728808d742/Images/Documentation/Help_Options.png)

## Connect Your Apps

Connect your favorite apps and build custom workflows to power your business.

- [Microsoft 365](https://www.dialpad.com/app-marketplace/microsoft-365/)
- [Zendesk](https://www.dialpad.com/app-marketplace/zendesk/) [](https://www.dialpad.com/app-marketplace/salesforce/)
- [Salesforce](https://www.dialpad.com/app-marketplace/salesforce/)
- [HubSpot](https://www.dialpad.com/app-marketplace/hubspot/) [](https://www.dialpad.com/app-marketplace/google-workspace/)
- [Google Workspace](https://www.dialpad.com/app-marketplace/google-workspace/)
- [Zoho](https://www.dialpad.com/app-marketplace/zoho-crm/)

Check out our complete selection of integrations on our [App Marketplace](https://www.dialpad.com/app-marketplace/) .

## Analytics

Dialpad’s out-of-the-box analytics provides a wide variety of pre-built reports allowing you to keep your finger on the pulse of your company at all times.

- [Analytics FAQs](/v1/docs/analytics-faqs)
- [Analytics: Charting Data](/v1/docs/analytics-charting-data)
- [Export Your Analytics Data](/v1/docs/export-your-analytics-data)
- [Scheduled Reports](/v1/docs/scheduled-reports)
- [Analytics: Key Concepts](/v1/docs/analytics-key-concepts)
- [Dialpad Meetings Analytics](/v1/docs/access-meetings-team-analytics)

## Dialpad University

Dialpad is pleased to offer free, interactive courses and resources to guide admins and users through onboarding and continuous learning. [Dialpad University](https://university.dialpad.com/) offers a range of on-demand videos and courses covering AI integrations, admin settings, and so much more.

With 2 separate learning paths, you'll learn how to set up your business, your way — customizing Dialpad to fit your workflows and business needs.

[DPU intro](https://app.vidgrid.com/embed/b1YmVOo3hqY3)

## Webinars and events

Don't forget to check out our latest live events and on-demand webinars. Dialpad frequently hosts live trainings, product previews and office hours to help you get the most out of our product.

![](https://cdn.us.document360.io/0f28ad44-2863-4372-a27e-c6728808d742/Images/Documentation/webinars(2).png)

[Our blog](https://www.dialpad.com/blog/) is another great place to learn tips and tricks, and read all about Dialpad's continuous innovation.

> [!NOTE]
> Want to stay on top of Dialpad's newest features?
> 
> [Subscribe](https://www.dialpad.com/newsletter/) to our monthly Dialpad Newsletter!

## Related

- [Manage Dialpad Licenses](/manage-dialpad-license-billing.md)
- [Set Call Routing Rules for Departments](/set-call-routing-rules-for-departments.md)
- [Dialpad Admin](/dialpad-admin.md)
- [Integrations](/integrations.md)