---
title: "Configuring Yealink Devices to Dialpad"
slug: "configuring-yealink-devices-to-dialpad"
description: "Set up your Yealink desk phone effortlessly to your account.  "
tags: ["activate desk phone", "Desk Phone", "provisioning ", "room phone", "yealink"]
updated: 2025-08-14T22:18:16Z
published: 2025-08-14T22:18:16Z
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.dialpad.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Provision Yealink Devices to Dialpad

Dialpad is proud to support Yealink desk phones!

Let's review how to provision them to set you up for success.

## Compatibility

This procedure is for **Yealink T3**, **T4**, or **T5**-series desk phones whose front display shows anything ***except*** Dialpad Activate.

> [!NOTE]
> Note
> 
> Before proceeding with these steps, your Yealink phone must be on the list of Supported Desk Phones and use at least the listed firmware version.

## Access the phone’s web interface

First, you'll need to access the web interface of your desk phone.

1. Connect the device to the network and wait for it to complete the boot process
2. Get the device’s LAN IP address:
  - Navigate to **Menu**and select**Status**
  - Select**IPv4 Address**
  - Note or copy the IPv4 address for the next step
3. Enter **https://IPv4 address** into the browser address bar

When the page loads, you will see either of two browser errors that you would typically call out to your IT team, but in this case, the phone is within your network and so the error is irrelevant. Choose the next step based on the error you receive

- For NET::ERR_CERT_AUTHORITY_INVALID, click **Advanced**, then **Proceed**
- For NET::ERR_CERT_INVALID, type **thisisunsafe**, then **Proceed**

Then, log in to the desk phone's web interface using ‘**admin**’ as your username and the default Yealink-generated admin password.

## Factory reset

Now, we need to make sure that any previous configuration data has been removed and cannot interfere with your Dialpad service.

Yealink provides two ways to factory reset their devices:

### **Factory reset from the device**

- Press and hold the **"OK"** button for **10 seconds**

### **Factory reset from the browser**

1. Navigate to **Settings**
2. Select **Upgrade**
3. Select **Reset to Factory**

## Configuring for Dialpad

Next up, you will need to configure the desk phone for Dialpad.

The factory reset logs you out, so please complete the steps from the first section (above) to return to the web administration page.

1. Navigate to **Settings > Auto Provision**
2. In the **Server URL** field, enter https://prov.dialpad.com/

[![HC-yealink-prov02.png](https://cdn.us.document360.io/0f28ad44-2863-4372-a27e-c6728808d742/Images/Documentation/12195452338843.png)](https://prov.dialpad.com/)
3. Navigate to the bottom of the page and select **Auto Provision Now**
4. Select **Ok,**then **Confirm**
  - The desk phone’s status LED will blink red as the provisioning process begins. When it shows ***Dialpad Activate,*****continue to the next step.
5. To complete activation, navigate to **Dialpad Settings > Your Devices > Add**
6. Select**Yealink phone**
7. Name the Device and click **Next** - you will then be provided a 4-digit Activation code
8. Pick up the receiver and the phone will automatically dial out. When prompted to enter the activation code, enter the 4 digit code provided in the Dialpad portal.
9. The phone will restart and register with Dialpad service

If you have any issues, please get the **12-character MAC address** from the bottom of the phone and then [contact Customer Care.](https://www.dialpad.com/contact-us/)

## Frequently asked questions

### Why can't I hear anything?

If you can't hear anything, check that the handset is plugged in. Yealink phones require a connected handset for call audio.

### How can I fix 'Warning Set e911 Location Failed'?

Press the **Cancel** button and your device will function properly.

![fix_e911_warning.png](https://cdn.us.document360.io/0f28ad44-2863-4372-a27e-c6728808d742/Images/Documentation/14327125094427.png)

This warning can appear when a device is power cycled, factory reset, re-provisioned, or newly registered.

If you'd like to confirm that your e911 location is accurate, please call 933 (a complementary third-party service) to verify the details.

> [!NOTE]
> Notes
> 
> - User and Office e911 are required to use Dialpad.
> - Dialpad stores and transmits e911 information via our core network to e911 operators; the information is not stored in the phone.

## Related

- [Manage a User Desk Phone](/manage-a-user-desk-phone.md)
- [Provision VVX 250, 350 & 450 Obi Edition Devices to Dialpad](/provisioning-vvx-250-350-450-obi-edition-devices-to-dialpad.md)
- [Manage a Room Phone](/manage-a-room-phone.md)
- [Supported User and Room Phones](/supported-desk-and-room-phones.md)