---
title: "Change or Reset Your Password"
slug: "change-or-reset-your-password"
description: "Keep your account safe with a custom password. Learn how to easily change and reset your password."
tags: ["Password", "login", "sso log in", "passcode", "reset password", "change password"]
updated: 2025-05-14T15:27:11Z
published: 2025-05-14T15:27:11Z
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.dialpad.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Change or Reset Your Password

In the dynamic world of remote work, now, more than ever, is it important to update your password regularly to keep your data secure.

Not to worry, we've made this process quick and easy. Let's take a look at the steps below.

**Who can use this**

Instructions below are for users who sign into Dialpad using an email and password.

> [!NOTE]
> Note
> 
> If you're using Google or Microsoft Office 365, you'll need to reset your password via your productivity suite. Dialpad will automatically mark the change the next time you try our login authentication.

## Change your password

To change your password, head to **Your settings**.

1. Select **Change your Password**

![Your Settings page, showing the Change Password option highlighted at the bottom of the screen.](https://cdn.us.document360.io/0f28ad44-2863-4372-a27e-c6728808d742/Images/Documentation/Change_Password(2).png)
2. Enter your current password
3. Enter your new password
4. Enter your new password again
5. Select **Save Changes**

Just like that, your new password is set.

## Reset your password

Can't remember your password? No problem, we've got you covered.

From Dialpad.com, navigate to **Login** and select **Forgot Password**.

Enter your email address, then select **Reset Your Password**.

Dialpad will send an email with instructions to reset your password.

![](https://cdn.us.document360.io/0f28ad44-2863-4372-a27e-c6728808d742/Images/Documentation/image-1747174727597.png)

Be sure to read through our password requirements to ensure your account remains secure.

> [!TIP]
> Tip
> 
> If you go through the 'forgot password' steps and your account uses G Suite or Office 365 to login to Dialpad, you will receive an email from Dialpad with login instructions.

## Password requirements

Your password can be any combination of letters, numbers, and symbols (ASCII-standard characters only).

Your Dialpad password must:

- Be at least 12 characters long
- Contain 1 number
- Contain 1 upper-case character
- Contain 1 special character (e.g !@#$%%^&*()_+)
  - Accents and accented characters aren't supported

## Related

- [Change an Email Address](/change-an-email-address.md)
- [Sync & Integrate with Office 365](/sync-integrate-with-office-365.md)
- [Sync and Integrate with Google Workspace](/sync-and-integrate-with-google-workspace.md)
- [Make Changes to Your Profile](/make-changes-to-your-profile.md)