Change or Reset Your Password
    • 19 Dec 2024
    • 1 Minute to read
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    Change or Reset Your Password

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    Article summary

    In the realm of remote work, updating passwords regularly is crucial for data security. Dialpad offers a simple process to change or reset passwords. For Google G Suite or Microsoft Office 365 users, password resets must be done through the respective productivity suite. To change a password, go to Your settings on Dialpad.com, enter current and new passwords, and save changes. For password resets, visit Login on Dialpad.com, select Forgot Password, enter email address, and follow instructions in the email sent by Dialpad. Password requirements include a minimum of 12 characters, at least 1 number, 1 uppercase letter, and 1 special character, with no support for accents or accented characters.

    In the dynamic world of remote work, now, more than ever, is it important to update your password regularly to keep your data secure. 

    Not to worry, we've made this process quick and easy. Let's take a look at the steps below.

    Who can use this

    Instructions below are for users who sign into Dialpad using an email and password.

    Note

    If you're using Google G Suite or Microsoft Office 365, you'll need to reset your password via your productivity suite. Dialpad will automatically mark the change the next time you try our login authentication.

    Change your password

    To change your password, head to Your settings from Dialpad.com

    1. Select Change your Password

    2. Enter your current password

    3. Enter your new password

    4. Enter your new password again

    5. Select Save Changes

    Just like that, your new password is set.

    Reset your password

    Can't remember your password? No problem, we've got you covered.

    From Dialpad.com, navigate to Login and select Forgot Password.

    Enter your email address, then select Reset Your Password.

    Dialpad will send an email with instructions to reset your password.

    Be sure to read through our password requirements to ensure your account remains secure.

    Tip

    If you go through the 'forgot password' steps and your account uses G Suite or Office 365 to login to Dialpad, you will receive an email from Dialpad with login instructions.

    Password requirements

    Your password can be any combination of letters, numbers, and symbols (ASCII-standard characters only).

    Your Dialpad password must:

    • Be at least 12 characters long

    • Contain 1 number

    • Contain 1 upper-case character

    • Contain 1 special character (e.g !@#$%%^&*()_+)

      • Accents and accented characters aren't supported


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