---
title: "Centralized Office Management"
slug: "centralized-office-management"
description: "Discover Centralized Office Management, a powerful feature for Company Admins to streamline office management across organizations with ease."
tags: ["Centralized Office Management", "Company Admins", "Office Management"]
updated: 2026-04-30T22:52:35Z
published: 2026-05-05T12:00:00Z
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.dialpad.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Centralized Office Management

Centralized Office Management provides a unified dashboard designed to streamline the administration of multiple offices across your organization. This centralized interface replaces the need to navigate individual office settings, allowing administrators to view, configure, and manage all locations from a single page.

Admins can perform bulk actions, use real-time search and filtering, and adjust global settings for Dialpad AI and call recording via inline toggles, significantly increasing operational efficiency by consolidating high-level oversight and granular office controls into a single cohesive experience.

> [!NOTE]
> Who can use this
> 
> Centralized Office Management is available to company-level Admins on a [Dialpad Connect](https://www.dialpad.com/pricing/#business) license.

Let’s dive in!

## Access Office Management

To access the Office Management page, navigate to your Dialpad **Admin Settings**.

1. Select **My Company**
2. Select **Office Management**

![View of the Office Management page with a list of offices within the company.](https://cdn.us.document360.io/0f28ad44-2863-4372-a27e-c6728808d742/Images/Documentation/Access Centralized Office Management.png)

Here, you can access the office table, which lists all of the company offices.

## Search offices

Use the search bar at the top of the table to enter the office name and see real-time results.

> [!NOTE]
> Note
> 
> When a search is active, any selected filters are removed.

You can filter offices for certain settings, including:

- **Dialpad AI**
- **Call Recording**
- **AI Management**

Select your desired filter to view refreshed results.

![View of the Office Management page, with options to search and filter offices highlighted above the list of offices within the company.](https://cdn.us.document360.io/0f28ad44-2863-4372-a27e-c6728808d742/Images/Documentation/Office Search and Filter.png)

> [!NOTE]
> Note
> 
> Applying a filter clears any active search.

## Change settings for a single Office

You can change the settings for a single office, if desired, from the Office Management page. To change the settings for a single office, go to your Dialpad **Admin Settings**.

1. Select **My Company**
2. Select **Office Management**
3. Locate the desired office in the table

![View of the Office Management page, with the options to adjust office settings highlighted.](https://cdn.us.document360.io/0f28ad44-2863-4372-a27e-c6728808d742/Images/Documentation/Office Settings.png)
4. Select settings for:
  - **Admin Call Recording**
  - **Dialpad AI**
  - **AI Management**
5. Review the updated states in the table

> [!NOTE]
> Note
> 
> Changes are saved instantly.

### Open an Office’s settings page

If you want to modify the settings for a single office in more detail, select the office name on the dedicated settings page to manage its settings.

![View of the Office Management page, with the option to select an individual office to adjust more settings highlighted.](https://cdn.us.document360.io/0f28ad44-2863-4372-a27e-c6728808d742/Images/Documentation/Select Office.png)

To manage office settings for a single office, check out [this Help Center article](/v1/docs/manage-an-office).

## Use Bulk Operations

If you want to make changes to office settings for multiple offices at once, you can do a bulk update. To make a bulk update to multiple offices, go to your Dialpad **Admin Settings**.

1. Select **My Company**
2. Select **Office Management**
3. Select one or more offices using the checkboxes in the table

> [!NOTE]
> Note
> 
> Optionally, select **Show Selected Only** to verify your selection.

![View of the Office Management page, with the options for bulk actions highlighted.](https://cdn.us.document360.io/0f28ad44-2863-4372-a27e-c6728808d742/Images/Documentation/Bulk Office Actions.png)
4. Choose the desired bulk action. You can enable or disable:
  - **Call Recording**
  - **AI Features**
  - **AI Management**

> [!NOTE]
> Note
> 
> Changes apply in a single request. Bulk actions apply immediately and can’t be undone.

## Export Office Data

You can create a report about your offices at a company level by exporting data to a .csv file. Exported data includes:

| **Office** | The name of the office. |
| --- | --- |
| **Location** | The office's location by country. |
| **Users** | The number of users for that office. |
| **Call Recording** | Indicates if call recording is turned on or off for that office (TRUE or FALSE). |
| **AI Features** | Indicates if AI features are turned on or off for that office (TRUE or FALSE). |
| **AI Management** | Indicates if AI Management is turned on or off for that office (TRUE or FALSE). |

To export Office Management data, go to your Dialpad **Admin Settings**.

1. Select **My Company**
2. Select **Office Management**

![View of the Office Management page, with the option to export office data highlighted.](https://cdn.us.document360.io/0f28ad44-2863-4372-a27e-c6728808d742/Images/Documentation/Export Offices.png)
3. Select **Export**

The .csv file is downloaded and made available on your local drive.

> [!NOTE]
> Note
> 
> Exported data includes all offices in the company, regardless of any filters or active searches.

## Frequently asked questions

### Does this replace individual office settings?

No. The options on the Office Management page change the same settings that already exist in each office’s settings page; this is simply a faster way to view and update them.

### Are changes logged?

Yes. Actions are logged in the Admin Audit Log.

### Does the CSV export include all offices or only filtered results?

It includes all offices in the company, regardless of active filters or search.

### Are bulk operations reversible?

No. Bulk operations apply immediately and can’t be undone.

### Does this affect end users?

No. The feature is entirely in the Admin Portal and does not change end-user workflows.