---
title: "BI Reporting: AI Agent Queries Report"
slug: "bi-reporting-ai-agent-queries-report"
updated: 2026-04-08T14:54:39Z
published: 2026-04-08T14:54:39Z
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.dialpad.com/llms.txt
> Use this file to discover all available pages before exploring further.

# BI Reporting: AI Agent Queries Report

Dialpad's AI Agent Queries report provides insight into how people interact with your AI Agent across digital channels, grouped by query type. It summarizes the total number of questions asked and groups them by category, helping you understand how often customers and agents rely on AI, how much collaborative problem-solving occurs with AI in the loop, and where AI assistance is most in demand.

Let's get into the details of this report.

> [!NOTE]
> Who can use this
> 
> The AI Agent Queries report is available for Dialpad users with the [Dialpad BI add-on](/v1/docs/contact-center-ai-sales-dialpad-business-intelligence-bi) who are Company Admins or have Analytics-specific permissions.
> 
> You'll also need to be on a [Dialpad Support](https://www.dialpad.com/pricing/#contact-center) or [Dialpad Sell](https://www.dialpad.com/pricing/#sales-dialer) plan.

## Default Filters

This report contains a required filter that sets the time range:

![Agent Session Queries filter](https://cdn.us.document360.io/0f28ad44-2863-4372-a27e-c6728808d742/Images/Documentation/AI-agent-queries-filter.png)

## Visualization Type

The AI Agent Queries report is a templated report displayed in a line chart format.

![Agent Session Queries report](https://cdn.us.document360.io/0f28ad44-2863-4372-a27e-c6728808d742/Images/Documentation/AI-agent-queries-graph.png)

Select **Settings** (the gear icon) > **Download** to save your data to your computer, with multiple formatting and selection options.

## Data Dictionary

This report contains unique Analytics definitions — read through the following table to learn more about the data in your report.

| **Total Query Count** | Total number of questions |
| --- | --- |
| **Question Query Count** | Total questions asked |
| **Chatter Query Count** | Total collaborative questions |
| **Agent Requested Query Count** | Total questions initiated by human agents |
| **Other Query Count** | Total questions classified as harmful, irrelevant, abusive, or unknown |

> [!NOTE]
> Note
> 
> For more information on BI's datasets and notable concepts, be sure to review [**this Help Center article**](/v1/docs/dialpad-bi-datasets-and-data-concepts)**.**