---
title: "AI Voice Isolation"
slug: "ai-voice-isolation"
description: "Dialpad AI Voice Isolation eliminates background noise, ensuring crystal-clear calls and meetings. Experience the power of distraction-free communication. "
updated: 2025-09-17T22:39:26Z
published: 2025-09-17T22:39:26Z
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.dialpad.com/llms.txt
> Use this file to discover all available pages before exploring further.

# AI Voice Isolation

Background noise (whirring fans, crying babies, and enthusiastic dogs) can be distracting during phone calls. Dialpad's AI Voice Isolation ensures your microphone only picks up your voice, reducing background noise in calls and meetings.

Let’s take a closer look at how AI Voice Isolation works.

> [!NOTE]
> Who can use this
> 
> All Dialpad users can use AI Voice Isolation.

## Turn on AI Voice Isolation

AI Voice Isolation is turned on by default for all Dialpad users, making calls clearer by reducing background noise.

To turn AI Voice Isolation on or off from the Dialpad app, head to your **Hardware Settings.**

1. Navigate to **Microphone**
2. Check the box beside**Ai Voice Isolation** ![](https://cdn.us.document360.io/0f28ad44-2863-4372-a27e-c6728808d742/Images/Documentation/isolation-hardward(2).png) You can also turn on AI Voice Isolation from the **Hardware Settings** section of your**Dialpad App Preferences.**![](https://cdn.us.document360.io/0f28ad44-2863-4372-a27e-c6728808d742/Images/Documentation/ai-isolation.png)

> [!NOTE]
> Note
> 
> If you have a bad connection or we detect low system performance, Ai Voice Isolation will automatically turn off, and the default settings will apply to your next call.

## **Turn on AI Voice Isolation for Dialpad Meetings**

AI Voice Isolation can be turned on before you join a meeting or during a live meeting.

To turn on AI Voice Isolation *before* you join a meeting:

1. Select **Mic Settings**
2. Toggle on **Ai Voice Isolation**
3. Toggle the slider on or off ![](https://cdn.us.document360.io/0f28ad44-2863-4372-a27e-c6728808d742/Images/Documentation/ai-isolation-before-meeting.png)

To turn AI Voice Isolation on *during* a meeting:

1. Select the **mic icon**
2. **Toggle on** Ai Voice Isolation

![](https://cdn.us.document360.io/0f28ad44-2863-4372-a27e-c6728808d742/Images/Documentation/ai-isolation-meeting.png)

You’ll see a banner indicating if the AI Voice Isolation is on (active) or off.

![](https://cdn.us.document360.io/0f28ad44-2863-4372-a27e-c6728808d742/Images/Documentation/DPM-ai-voice-isolation.png)

> [!NOTE]
> Note
> 
> If you have a bad connection or we detect low system performance, AI Voice Isolation will automatically turn off, and the default settings will apply to your next call or meeting.

## Frequently asked questions

### How well does Dialpad’s AI Voice Isolation work?

Dialpad's AI voice Isolation performed better than similar products when tested with various background noises, such as lawnmowers, wind, buses, office chatter, and kids.

### What if I work on a less-powerful machine, like a Chromebook?

AI Voice Isolation is not recommended for machines with fewer than four cores.

## Related

- [Meeting Basics](/meeting-basics.md)