Using Dialpad Meetings via the Dialpad App
- 12 Sep 2023
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Using Dialpad Meetings via the Dialpad App
- Updated on 12 Sep 2023
- 1 Minute to read
- Print
- DarkLight
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Article Summary
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Who can use this feature
Dialpad's integration with Dialpad Meetings is available to all Dialpad Ai Voice, Ai Sales, and Contact Center customers.
You also need to be a user in the United States or Canada, on fixed billing, and using v17.19.3 or higher of the Dialpad app.
Start and join meetings from anywhere including on the Dialpad app! The Dialpad Meetings free version is standard, but Admins can upgrade their Dialpad users to Dialpad Meetings Business and unlock additional capabilities.
Let's take a look at how to start and join a Dialpad Meeting.
Start & Join a Dialpad Meeting (Organizer)
Profile Drop-Down
- From the Dialpad app, open the profile drop-down in the top-right corner
- Select Start alongside your Dialpad Meetings number
- From here, Dialpad Meetings should open in a new window; select Join Now to start the meeting.
- Invite guests to your Dialpad Meeting!
Conversation Thread View
From the Dialpad app, open a conversation and select the Dialpad Meetings button.
Dialpad will automatically place you into the meeting and the other participants will be prompted to join via the invite inside the conversation.
Meeting Shortcut
You can also enter /meeting as a command in the message field to send an invite.
Join a Dialpad Meeting (Participant)
Dialpad User
Dialpad users receive Dialpad Meetings invites in the conversation thread view. Select Join Call and you'll join the meeting in a new window.
Non-Dialpad User
Non-Dialpad users receive Dialpad Meetings invites via text. It will include the URL, dial-in number, and PIN (if required).
Visit this Help Center article to get answers to frequently asked questions.
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