Integrations Overview
    • 13 Mar 2024
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    Integrations Overview

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    Article summary

    The content discusses integrations with Dialpad, a communication platform. It explains that users can integrate, build, and stay productive with apps and workflows they depend on while utilizing Dialpad's features. If users are looking for information on a specific integration, they should check the Dialpad Marketplace or the partner's marketplace. If the integration is not available, they can contact their Customer Success Manager or Account Executive to request building an integration. Professional services may incur additional fees. Users can also build their own integration using available endpoints. If there are issues with an integration, users should check the marketplace for troubleshooting options. If Dialpad is listed as the publisher, users should work with Dialpad directly. If the integration is not listed, users should contact the company they initially worked with for support. For those interested in building an integration for the Dialpad App Marketplace, resources are available on their website.

    Let's talk integrations! Learn how you can integrate, build, and stay productive with apps and workflows you depend on, while taking advantage of everything that Dialpad has to offer. 


    Integration information

    If you're looking for information on a specific integration, first, check if the integration is listed on the Dialpad App Marketplace.

      • If the integration is not on the Dialpad Marketplace, check the partner’s marketplace
        • If the integration is not on either marketplace, connect with your Customer Success Manager or Account Executive, and email our Professional Services team to have them review building an integration for you. Professional services are an additional fee, but we’d be happy to evaluate your request!
        • If you would like to build an integration yourself, you can access the Dialpad APIs to create your integration based on the available endpoints

    Issues with an Integration

    If you're having an issue with an integration, check the Dialpad App Marketplace to see if the integration is listed. 

    • If it is listed, and Dialpad is noted as the ‘publisher’, please work with Dialpad Customer Support to troubleshoot your issue.
    • If it is listed, but the publisher is not Dialpad, contact the company listed and work with them directly.
    • If the integration is not listed on our marketplace, please contact the company that you initially worked with when setting up the integration, as this is not a validated Dialpad integration. 

    Build an integration for Dialpad

    If you're looking to build an integration for the Dialpad App Marketplace, we have plenty of resources for you! Visit our Integrations Partner Page for instructions and information on how to gain full access to our APIs, drive more revenue, generate more leads, and retain more customers with Dialpad.


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